Payment reminders from your Tally outstanding · Riko
Payment reminders

Get paid sooner, without making the calls yourself.

Everyone knows which customers are late. The trouble is the chasing: pulling the ageing, working out who to remind, writing the same polite message forty times, and then the customer asking for a statement. Riko's AR/AP screen reads your outstanding straight from Tally, shows who has never been reminded, prepares the reminders, and sends them on email and WhatsApp, each with a link to that customer's own open bills. You approve the batch and it goes.

Receivables ageing for Meridian Traders: 62 open bills, ₹13,77,083 outstanding, oldest bills flagged more than a year old
01

Reminders prepared from your outstanding.

Riko picks the overdue bills from your Tally ageing and prepares a reminder for each party, in a tone that fits how long it's been and how they've paid before.

From live ageing
02

One tap to approve, edit or hold.

The whole batch waits in your queue. Change the wording or the amount, hold a party you'd rather call yourself, and approve the rest in one go. Reminders go out on email and WhatsApp, with delivery and read status tracked per message.

Email · WhatsApp · approval queue
03

A ledger link your customer can open.

Each reminder carries a secure link to that customer's open bills only, with due dates and amounts. There's no login and no PDF, and the link expires on a date you choose.

Party share link
How it works

From an overdue list to money in the bank

  1. 01

    Open AR/AP and see who owes what

    Receivables come straight from Tally, bucketed 0–30, 30–90, 90–365 and 365+ days, with each party's total due, oldest due bill, next follow-up and priority. Filter to Never reminded, Overdue 30d+, No contact or Reminded this week.

    Illustration · sample data
  2. 02

    Run the dunning pack

    Riko prepares one reminder per party, listing their bills and the total due, in a tone that fits how late they are and how they've paid before.

  3. 03

    You approve, edit or hold

    Change a line, hold the customer you'd rather call yourself, and approve the rest in one go. Nothing is sent without you.

    Illustration · sample data
  4. 04

    It goes out on email and WhatsApp

    Each customer gets the reminder with a secure link to their own statement. You see delivery and read status per message.

    Illustration · sample data
  5. 05

    The customer sees their own ledger

    They open the link without a login, see only their bills, and can confirm a payment. The confirmation is logged for you to reconcile.

    Illustration · sample data
In practice

Where it earns its keep

Owner

It's the 7th and ₹13 lakh is still out.

One batch of reminders, prepared from the ageing, approved in a minute, out on email and WhatsApp before lunch.

Accountant

A customer says "send me the statement" for the third time.

The reminder already carries a link to their open bills. They open it, check it, and confirm the payment there.

Owner

One big customer needs a phone call, not a message.

Hold that one party in the batch and approve the rest. The batch goes; the relationship stays yours.

Being clear

What it doesn't do

FAQ

Questions people ask

How are reminders sent?

On email and WhatsApp. Each reminder carries a link to that customer's own open bills.

Does Riko send anything without me?

No. Every batch waits in your approval queue. You can edit the wording or the amount, hold any party, and approve the rest. Nothing goes out until you do.

Where do the amounts come from?

From your receivables in Tally, bill by bill, synced every few minutes, so a customer who paid this morning isn't chased this afternoon once the receipt is in Tally.

What does the customer see when they open the link?

Only their own open bills, with bill numbers, due dates and amounts. No login, no Riko account, no PDF attachment. They can confirm a payment right there, and the confirmation is logged for you.

Can a link be misused?

A link shows one party's bills only and stops working on the expiry date you set.

Can I see who has read a reminder?

Yes. Delivery and read status are tracked for each message.

Payment reminders and share links are in every plan, starting with Basic.